The best word to describe Mark is PATIENT and UNDERSTANDING. It took exactly 2 years for us to finally decide that our current house is it. Mark stuck with us from the beginning until the end (and being that he was our next door neighbor he didn’t exactly have a choice ). Mark is the best realtor that I have worked with. I consider us to be very difficult clients. Since my parents were giving us the down payment for the house they had a lot to say when it came to choosing the right property. So Mark not only had to deal with my husband and me but also with my parents. My father is very knowledgeable in construction and so he would knit pick (at least we felt that he did) on certain things; many of times we would just walk away from a potentially good property felling very frustrated and hopeless. Mark knew how to turn things into a joke and a few days later we would be driving around in search of that “perfect house”. Mark is very down to earth, friendly, knowledgeable, professional and has a very flexible schedule. He was always available whether it was in person, via email or phone. I remember that on multiple occasions he would rearrange his own schedule to fit ours so that we could go out and look at a property. We highly recommend him to anyone who is looking for a great and dedicated realtor. Mark was a good neighbor and is a good friend.