Two days ago, I set-up my first 3 viewings with Danielle. On the same day, I sent her an e-mail requesting viewings of 5 additional properties (which she acknowledged receipt of). She waited until she had me in person on the doorstep of our first viewing today to tell me that she refused to show houses in the part of town that my other requests were located in. When I asked her why she waited to tell me instead of giving me an opportunity to find a realtor who was willing to show me the properties, she became so enraged that she refused to show me any of the listings we had scheduled for today.... including the one we were standing in front of! I was able to convince her to allow me in to see the current property but I could not rate her on "local knowledge", "process expertise", or "negation skills" because she was so rude and petty about our interaction that she chose not to accompany me through the house, nor did she answer any of my questions about the property (like whether or not the appliances were included). In fact, she was so disengaged that she completed other work related phone calls while I gave myself the tour of the home. She didn't even have the courtesy to end her call when I was finished. Following that, she left without showing me the other two properties we had scheduled for the day.