I was referred to Monica, and I have to say my experience with her was poor at best. When I initially met with her to list my home, she really pitched her sales ability. The real experience was sub-par. After weeks of weak showings, she cancelled my open house (which she had advertised for the wrong day). She also falsely represented the amount of activity on my house while I was out of town. When confronted, the responses were extremely delayed and explanations were disjointed. Ended up listing with another agent and was under contract within days.